Tree fell on house who to call? Here’s the short answer. Call 911 if anyone is hurt, then call a licensed and insured tree service. Florida’s Tree Masters runs a 24/7 emergency line at 386-320-3169. Day, night, weekend, holiday. We’ll take it from there.
Looking for a 24/7 tree service florida homeowners can count on? That’s us. The rest of this page covers the first hour, who else to call, and what to expect when our crew shows up. If you’re searching tree fell on house who to call, this is the order we’d follow.
First Things First: Get Everyone Safe
Before you call anyone about the tree, check on your people. Then your pets. The tree can wait a few minutes. People can’t.
Do this right away:
- Get everyone out of the part of the house the tree hit.
- Call 911 if anyone is hurt, trapped, or if you smell gas.
- Stay away from downed power lines. Treat every wire as live.
- Do not walk under a limb that is hanging or leaning on the roof.
- Do not climb on the roof to look around.
A tree on roof framing is not settled. It’s resting on your roof, your walls, maybe a power line. It can shift. A cracked trunk or a hung-up limb can drop without warning. We’ve seen a second piece come down hours after the first one.
If you smell gas or see sparks
Leave the house. Call 911 and your gas or power company from outside. Do not flip switches. Do not go near the damage to shut things off yourself.
If the tree is on a power line
Stay back at least 30 feet. Call your utility. Our crew can’t touch a tree that is tangled in a live line until the utility has made it safe. That’s the rule for us and for every legitimate tree company in Florida.
The Calls You Need to Make, In Order
Once everyone is safe, you have a short list of calls. Here’s the order we’d make them in.
- 911 if there is an injury, fire, gas smell, or a line down.
- Your power company if wires are involved.
- A tree service that can get a crew out fast, with insurance paperwork you can hand to your adjuster.
- Your insurance company to start the claim.
- A roofer or contractor after the tree is off, for tarping and repairs.
A lot of people call their insurance company first and wait. That can cost you a night with a tree on the roof. Most policies cover reasonable steps to prevent more damage. Take photos, then get the tree dealt with. Your insurance company will tell you what they need. Ask them directly.
Call the tree service early. In a big storm, every company in Volusia, Flagler, and the rest of northeast Florida gets slammed at once. The sooner you’re on the list, the sooner a truck gets to you.
Why You Call a Tree Service, Not Just Any Handyman
A tree on a house is not a normal cleanup job. The weight is the problem. A single oak trunk can weigh several tons. When it’s resting on a roof, the roof is holding up part of that tree. Cut the wrong piece and the load shifts. The tree can slam through the roof, roll off the side, or kick back at whoever is cutting.
That’s why this work takes trained people and the right gear. Our crew is ISA-trained, licensed, and insured. We use a bucket truck or crane when we need to reach over the house. We rig limbs and lower them in sections so they don’t land on your shingles. Then we clear the debris with a Bobcat skid steer so your yard doesn’t get torn up more than it has to be.
When we pull up, we look at:
- Where the tree is resting and what it’s holding up.
- Which cuts take weight off the house, and which ones add stress.
- Where the tension is in the trunk and the limbs.
- Where the power lines are.
- How we can get equipment close without wrecking your driveway or septic area.
It’s slow, careful work. Rushing it is how a bad day turns into a worse one.
Watch out for door knockers after a storm
After a big storm, trucks show up in neighborhoods offering storm damage tree removal for cash. Some are fine. Some aren’t. Before anyone touches the tree, ask for proof of insurance and a license, in writing. If they can’t give it to you, say no thanks. A hurt worker on your property, or a second hole in your roof, becomes your problem if they aren’t covered.
On every job, we can provide full insurance documents. Your adjuster will want them anyway.
What Happens When Our Crew Shows Up
Every tree is different, so the details change, but an emergency job with us usually goes like this.
- We make the call. You tell us what you can see. County, address, what the tree hit. We tell you what to expect.
- We come out. The crew looks at the tree and the damage before any saw starts.
- We make it safe. We take the weight off the structure in a planned order, from the top down.
- We cut and haul. Logs and brush come off the property. Cleanup is included. We rake and blow so the yard looks like the tree was never there.
- We help with paperwork. We give you the invoice, photos if we have them, and insurance documents for your claim.
If the roof is open, we can often help get it covered. Not every crew does that, so ask. If we can’t tarp it, we’ll tell you who can. The goal is simple: no rain getting into the house tonight.
We’re based in Port Orange. We’re your neighbors. Our trucks cover Volusia County, plus Flagler, Seminole, Orange, St. Johns, Duval, Clay, and Putnam. That’s the eight counties we work in. We don’t pretend to be anywhere else.
What It Costs and What Your Insurance May Cover
You want a number. We get it. Emergency tree removal off a house usually runs from about $1,500 to $10,000 or more. The range is wide because the jobs are wide. A small pine on a shed is a different day than a big water oak on a two-story roof that needs a crane to lift it.
Here’s what moves the price:
- Size and weight of the tree.
- Whether we need a crane or a bucket truck.
- How close the tree is to power lines.
- Access to the yard for equipment.
- How much debris we haul away.
- Whether it’s an after-hours or storm-surge call.
Final price depends on size, location, access, and disposal. We won’t guess over the phone and then change the number on the driveway. We come out, look at it, and give you a straight quote.
Tree fell on house insurance questions come up on almost every call. Many homeowner policies cover tree removal when a tree hits a structure. Coverage often depends on what the tree hit and whether it was a covered event like a storm. A tree that falls and misses the house is usually treated differently. Read your policy and call your agent. We can’t tell you what your policy says. We can give you the paperwork they usually ask for.
Take photos before anything moves
If it’s safe, snap pictures from the ground. Get the whole tree, the damage, the roof, any fence or car it hit. Your phone saves the date and time, and adjusters like that. Don’t climb up there for a better angle. A photo from the yard is fine.
Storm Season and Getting Ahead of the Next One
Florida storm season runs June 1 to November 30. Our sandy soil doesn’t hold big trees the way clay does. Saturated ground plus wind pulls roots right out. Water oaks and old laurel oaks with hidden rot are some of the worst. We’ve handled a lot of them. The tree looks fine until the wind hits it.
If a tree near the house worries you, don’t wait for the storm. Signs we look for:
- Mushrooms or soft spots at the base.
- A lean that’s getting worse.
- Dead limbs over the roof.
- Cracks in the trunk or where big limbs split.
- Roots lifting the ground on one side.
If a limb is over your roof, don’t wait. We can do tree trimming or full removal before the next storm hits. It costs a lot less than a rescue job. No topping, ever. We cut the right way so the tree stays healthy, or we take it down cleanly if it needs to go.
Not sure if a tree is a problem? We’ll take a look. The visit and quote are free.
Call Us Now, Day or Night
If a tree is on your house right now, get your family out and call 911 if anyone is hurt. Then call us. Florida’s Tree Masters answers the phone around the clock. Nights, weekends, holidays, storm days.
Call 386-320-3169. We’ll come out, make the house safe, clean up the mess, and give you a free quote with no runaround. You’ve got enough going on. Let our crew handle the tree.
